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Packaging

Policy​

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​​Everything is packaged the same way it’s made—grounded, intentional, and a little resourceful.​ I use 100% recycled materials, and everything that goes out the door is fully recyclable. No plastic. None. Not hidden, not “just a little”—none.

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That means your order might show up in a secondhand box, packed with old newspapers, or materials that have clearly lived a life before getting to you. It may not look perfect, but it’s doing its job—and doing it responsibly.

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At the end of the day, everything I make comes from the earth. Water, clay, inspiration—it all starts there. The same place that provides my livelihood and a good part of my happiness. Packaging is just an extension of that mindset.

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Use it, reuse it, recycle it—keep it moving.


When new materials are required, I prioritize eco-conscious options, including:

  • Business cards made from recycled hemp paper

  • Uncoated, recycled, and biodegradable paper

  • Plastic-free, biodegradable paper packing tape

  • Cellulose-based wadding (home compostable and recyclable)

 

I encourage customers to reuse, repurpose, or, at the very least, recycle the packaging delivered with my work.

shipping

Policy

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Transparency matters. You’ll receive clear updates along the way—order confirmation, production timelines, shipping details, and anything that may affect your order.

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Sunyata is a one-person operation. Every piece is made, packed, and shipped by my hands. Orders are processed as efficiently as possible within 3–5 business days after payment is received. A little patience is always appreciated—I’m working to get your piece out the door as quickly, and as carefully, as I can.

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Shipping Rates & Carriers

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Shipping costs are calculated at checkout based on your order’s weight and destination. At this time, shipping costs are the responsibility of the customer. Shipping is handled through a range of carriers, allowing you to choose the option that best fits your needs.

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I’d love to offer free shipping, but as a small, independent studio, it’s not something I’m able to provide right now—this is how I make my living, and I appreciate your understanding.

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Domestic & International Shipping

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Sunyata ships both within the United States and internationally. International shipping is something I’m continuing to learn and grow into. If you’re ordering from outside the U.S., just know a little extra patience may be required—but it also means the work is reaching further than I ever imagined, which I don’t take lightly.

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Please note that international orders may be subject to customs fees, duties, or import taxes. These are the responsibility of the customer.

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Processing & Delivery

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Once your order has been shipped, you’ll receive tracking information by email.

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Delivery estimates are provided at checkout, but they are just that—estimates. Shipping times can vary depending on location, carrier, and time of year.

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Delays, Lost, or Damaged Packages

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Once a package has been handed off to the carrier, it is out of my control. Sunyata is not responsible for delays, lost packages, or issues caused by the shipping carrier.

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If something does go wrong, I’ll do my best to help you work through it with the carrier. If your piece arrives damaged, please refer to the Return & Refund Policy for next steps.

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Local Pickup

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Local pickup is available and encouraged!

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If you’d prefer to pick up your order, please reach out after checkout with your name and order number, and we can coordinate a time that works. Any shipping costs paid at checkout will be refunded. 

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For more details, please refer to  "Contact' at the website footer.

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Questions

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If you have any questions about shipping, delivery times, or your order, feel free to reach out. I’ll get back to you as soon as I can. My contact information can be found at the bottom left corner of the website footer. 

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